Data & Account Deletion

Last updated: 24 September 2026

This page explains how to request deletion of data held in Niu People, what gets removed, and what has to be kept.

If you are an employee: your employer controls your employment record, so the quickest route is to ask your HR or manager. You can also email us directly at haseeb@designed.studio and we will act on it together with your employer.

How to request deletion

Email haseeb@designed.studio with the subject "Data deletion request" and include:

Your full name
Your employee code (if you know it) and the company/branch you work for
Whether you want all your data deleted, or only your face data

We will confirm receipt and complete verified requests within 30 days. We may need to confirm your identity, or confirm the request with your employer, before acting — this protects you from someone else deleting your record.

What gets deleted

Data	On request
Face reference photo and any face proof photos	Deleted. Face proof photos are in any case deleted automatically after 2 days.
Face template held by AWS (only where the employer uses face-only clock-in)	Deleted from the employer's collection at the same time as the reference photo.
Dashboard user account (name, email, login)	Deleted, ending access to Niu People.
Employee profile details (contact details, documents uploaded by the employer)	Deleted where the employer confirms they are no longer required.
Attendance, leave, payroll and end-of-service records	Retained where the employer must keep them — see below.

Delete just your face data

You can ask for only your face data to be removed while keeping your employment record. Your employer's HR can also reset your face enrolment at any time from the Niu People dashboard. A reset removes both the stored photo and the face template held by AWS, so you can no longer be recognised by the camera. After a reset, clocking in no longer uses face verification for you unless you enrol again.

What we have to keep, and why

Employment records — attendance, leave, wages, contracts and end-of-service calculations — are records your employer is legally required to keep under Kuwait labour law and tax rules, and may be needed to resolve a pay dispute. These are retained for the period required by law even after a deletion request, and are then deleted. We will tell you what is being kept and why when we respond to your request.

Deleting a whole company account

If you are the owner of a Niu People workspace and want the entire account and all its data removed, email us from the account owner's address and state the company name. We will confirm before deleting, because this is irreversible and removes every employee record in that workspace.

Contact

haseeb@designed.studio — we respond to deletion requests within 30 days.